• Call Centre: 24/7 Technical support centre with experts adept at providing exceptional technical support through inbound and outbound calls, email, live chat, screen sharing, social media, text messaging, video conferencing, etc.
• Network Operations Centre: Facility for monitoring and managing (24/7) the network and related systems of the end-to-end digital learning infrastructure solution
• Security Operations Centre: Facility for monitoring, preventing, detecting, investigating, and responding to cyber threats (24/7) in the network and related systems of the end-to-end digital learning infrastructure solution
• Child Online Protection Centre: Facility for protecting children from harm both online and offline, with a focus on child sexual exploitation and online protection issues